©2008 LeadershipSmarts Executive Forum Ltd.
LeadershipSmarts Executive Forum is an authorized and licensed associate of VitalSmarts LC.
All VitalSmarts Content Property of VitalSmarts, L.C. Used by Permission. Crucial Conversations, Crucial Confrontations, Influencer & VitalSmarts are registered trademarks of VitalSmarts, L.C. Crucial Conversations: Tools for Talking When Stakes are High & Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior and Influencer: The Power to Change Anything are the intellectual property of Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. Content used by permission.